SHIPPING & RETURNS
SHIPPING POLICY
SHIPPING
Where do you ship?
At this time, we ship within the United States only.
When will I receive my item?
All orders are processed and shipped within 1–3 business days.
Once shipped, orders typically arrive within 5–10 business days, depending on the destination and carrier. Please note that delivery times are estimates and may vary.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Order Information
Please ensure that your shipping address and contact information are correct at checkout.
Once an order has been shipped, we are unable to make changes to the address or order details.
CANCELLATIONS
If you wish to cancel your order, please contact us by email before your order has shipped.
Once an order has been dispatched, it cannot be cancelled.
RETURN POLICY
RETURNS & REPAIRS
Due to the nature of our products, we do not accept returns or exchanges once an order has been shipped. If your item arrives damaged, please contact us as soon as possible at
📧 lukristenstudio@gmail.com
We are happy to offer free repair services for damaged items. Please include photos and a brief description of the issue in your email so we can assist you promptly.
HANDMADE DISCLAIMER
All of our pieces are handmade, and slight variations or minor imperfections may occur. These characteristics are part of the unique nature of handcrafted items and are not considered defects.
THANK YOU
Thank you for supporting a small, independent studio. We truly appreciate your understanding and cooperation with our policies.